Interview

Wie Frust und Aggressionen auf dem Amt entstehen

| Lesedauer: 4 Minuten

Foto: Michael Brunner

Vier Stunden Wartezeit sind im Bürgeramt Neukölln derzeit Schnitt. Zwei Stunden nach Öffnung gibt es keine Wartenummern mehr. Tanja Laninger sprach mit Neuköllns Sozialstadträtin Stefanie Vogelsang (CDU) über Arbeit im Akkord, Aggressionen der Kunden und eine Einladung an die Sozialsenatorin.

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